The article explores the healing hotel as a conscious hospitality ecosystem forming in response to society’s growing demand for mental recovery. Based on the philosophical and anthropological approach, the guest is considered as an active subject of self-restoration, and the service is interpreted through the care ethics and the phenomenology of presence. The author proposes a conceptual model combining the architecture of silence, digital trackers and biophilic design into a single therapeutic field that justifies the transition from operational metrics to guest well-being indices. The model adaptability is confirmed by the analysis of Russian pilot projects. The methodological basis included system analysis, phenomenological hermeneutics and comparative case analysis. The practical significance of the work lies in developing an efficiency assessment system, which integrates biometric data and reflective practices. It creates a scientific basis for modernizing service standards and increasing the competitiveness of hotel enterprises.